Privacy Policy

Overview

Shree Ravi Kamal Agency respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard data provided to us when you contact us, submit inquiries, or engage with our business.

By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

We may collect the following personal information when you voluntarily provide it to us:

• Full Name
• Phone Number (mobile/WhatsApp)
• Email Address
• Business name and nature of enquiry
• Product or supply requirements (if shared)

We collect this information only when you contact us through our website form, phone call, email, or WhatsApp.

How We Use Your Information

Your information is used exclusively for the following legitimate business purposes:

• To respond to your trading and supply inquiries
• To provide relevant product details, pricing, and quotations
• To process and manage your orders
• To communicate updates related to ongoing business
• To send promotional content and offers (only with your explicit consent)

Data Protection

Your data is stored securely and accessed only by authorised personnel at Shree Ravi Kamal Agency. We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

Marketing Consent & Communications

By submitting our contact form with the consent checkbox checked, you explicitly agree to receive communications from Shree Ravi Kamal Agency via:

• SMS (Short Message Service)
• Email
• WhatsApp
• RCS (Rich Communication Services)

You may withdraw this consent at any time by contacting us at +91-8755972125 or replying "STOP" to any of our messages. Withdrawal of consent for marketing will not affect transactional communications related to your orders.

Your Rights

Under applicable Indian data protection laws, you have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us directly at +91-8755972125.

Third Parties

We do not share your personal data with third parties, except in the following limited circumstances:

• Logistics and courier partners — only delivery address shared when needed for order fulfilment
• When required by Indian law, court order, or governmental authority

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be reflected on this page with an updated date. We encourage you to review this policy periodically.

Contact Us

For any privacy-related queries or requests, please reach out to us directly: